Delivery

Delivery

Available delivery methods

1. Once an order has been placed for delivery within Lithuania, we undertake to deliver the goods within 1-5 working days.

2. Goods can also be shipped to other countries, with the cost and delivery time agreed on an individual basis.

3. Goods will be delivered by an authorised representative of UAB Ekomoto. Once you have signed the delivery note, the shipment is considered to have been delivered (delivered) properly.

4. Upon delivery of the goods, you must check the condition of the shipment together with our authorised representative.

If you notice any damage to the shipment, you must note this on the consignment note or mobile device and draw up a free-form report of damage to the shipment. Once you have signed the consignment note without any comments, the shipment is considered to have been delivered in good order. If any parts or documents (e.g., warranty card, etc.) are missing from the delivered goods, you must immediately contact us by email: info@ekomoto.lt. 

 4.1. If you do not arrive at the location specified by UAB Ekomoto to collect the goods or do not accept the order at the agreed time at the delivery address, the shipment will be stored for no longer than 2 (two) days, and the new collection or delivery time must be agreed in advance with the administration of UAB Ekomoto.

4.2. An additional delivery fee of no more than EUR 50 may apply for repeated delivery of goods.

4.3. If you are more than 10 (ten) days late in collecting the goods, UAB Ekomoto will send you a warning about its intention to terminate the purchase and sale agreement within the next 5 (five) days. If you do not respond to the warning, UAB Ekomoto will terminate the purchase agreement, deduct the delivery (if applicable) and storage costs from the amount you paid for the goods, which may not exceed EUR 150, and return the remaining amount to your specified bank account.

Delivery fee

1. The delivery fee depends on the product ordered and is calculated individually. An additional delivery surcharge of EUR 50 applies in Kuršių Neringa.

2. Delivery costs are not included in the price indicated in the online store; they are specified as provided for in point VI of the Rules.